Assistant Manager Athlete Servicing (M/F/D) adidas


Posted 2 months ago

Location: Germany – Herzogenaurach

Job Description & Person Specification:
Purpose & Overall Relevance for the Organization:

Assist Senior Manager Athlete Servicing in the area of sports categories serviced by Athlete Servicing team Helps to build and maintain an authentic relationship to adidas athletes in order to gather honest and relevant product feedback from athletes and their professional and medical environment Supports customized product creation work stream in factories in Germany and Far East to create custom made footwear and apparel for contracted athletes according to their individual needs Helps to ensure the latest product on field according to roll-out plans to push category sales Pro-Athlete testing: Ensure that professional athletes’ product testing and validated feedback is an implemented part of the adidas inline product creation process in order to constantly improve adidas products.

Application Details:
Key Responsibilities:


Proactively contribute to establish a cross category learning within the Athlete Servicing team


Assists to plan and manage athlete visits/ brand induction activities at the HQ in close cooperation with Sports Marketing and other functions involved.
Travel to meet athletes, Equipment Managers, Trainers, and Team Doctors periodically. Open communication with all involved adidas entities is required.
Experiencing and develop the ability to steer dialogue to develop smart solutions. Discuss any product related issues the athlete/coaches/medical staff may be Support adidas athletes prior to major sports events (i.e., Olympic Games, World Championships) and ensure they have the best possible product to perform.
Collaborate closely with Sports Marketing to conceptualize and install a support function during major sports events for the respective category (i.e., Athlete Servicing Event unit, Quick reaction setup factory, training camp and grass roots visits) Helps to establish relationship to adidas athletes and their environment (management, medical staff, coaches, physiotherapists)


Develop ability to specify the needs and requirements of the athlete for product customization (performance, fit & comfort, accessorizing and rehabilitation) for m2m factory / Sample Shops.
Supports to educate athletes on adidas products to improve their quality of feedback and create an understanding for adidas technologies Gain general product feedback on competitor activities


Supports the Integration of Athlete Servicing into Inline Creation Process for the area of responsibility (Briefing Input, Planning, Design Review, Milestone products, Testing, Athlete Servicing customizations, launch support) Help to manage and plan upcoming seasons and new product rollouts with all involved entities (Sports Marketing, BU, Factories) Work with footwear and apparel to develop and test all respective inline products with elite athletes in close cooperation with inline testing and the BU Document and evaluate gained knowledge, act as a resource to provide validated feedback on our products during the relevant sample stages.
Assist production process SLD, the Sample Shops and Far East providing information required for planning and forecasting Help to plan and manage the operational business including the maintenance of athletes’ data and feedback

Key Relationships:

Work with all category symbols and contracted athletes Collaborate and communicate with external parties (contracted athletes, athlete management, coaches, medical staff) to positively influence the perception of adidas products in the respective category Sports Marketing / BU / made2measure production (e.g. SLD, Asia, SEF) and apparel sample shop / Development / Testing / Innovation / LPM (License Product Manager)

Knowledge, Skills and Abilities:


Product creation knowledge (e.g., Materials, Components, Modifications, Technologies, Assembly) Passion for sports in general and in depth knowledge of the responsible categories Sport specific knowledge in athletic training Knowledge in anatomy and biomechanics (e.g., functional assessment and profiling; sport-specific movements, wear pattern and injuries; treatment specification)


Excellent communication skill required
Experience in project management
Strong problem-solving skills
Outlook, Word, PowerPoint – advanced
Microsoft Excel – advanced
Language: English – excellent
Manage Business (Project & Processes)
Provide a framework for Performance
Result orientation
Influencing others
Relationship management
Ability to work individually, with a high degree of flexibility

Requisite Education and Experience / Minimum Qualifications:


Min 0-2 years of relevant job experience College degree or equivalent: Sports Medicine, Orthopedic/Biomedical Engineering, Physiotherapy, Sports Science, Biomechanics, Sports Engineering, Data Analytics in Sport, or similar studies.
Equivalent apprenticeship (e.g., orthopedic shoemaker, orthopedic shoe technician)

Closing Deadline: Nov 19